NCCRESt

part of the Education Reform Networks

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Technical Writing

• Addressing Issues of Cultural Diversity in Business Communication
  Discusses several terms used to denote cultural diversity and their implications. Emphasizes the importance of intracultural variations to an understanding of multiculturalism.
• Challenging Students to Respond to Multicultural Issues: The Case-Study Approach
  Presents two case studies that challenge business communication and technical writing students to respond to problems that reflect a multicultural dimension and involve business people whose perspectives, values, and traditions are not Western. Includes discussion questions.