Getting the Message Across: Language, Literacy and Numeracy in Tourism and Hospitality Industry Training. A Guide for Workplace Trainers
This kit of training strategies and case studies is designed to help trainers to become more successful with their communication and training in the tourism and hospitality industry and to train employees with low language, literacy, and numeracy skills more effectively and efficiently. It is intended for trainers who do some on-the-job skills training but for whom training is not the main part of their job.
Multiliteracies and Life Transitions: Language, Literacy and Numeracy Issues in Aboriginal Health Worker Training--An Investigation
The issues of language, literacy, and numeracy (LL&N) in Aboriginal health worker (AHW) training in Australia were explored to determine how these issues interrelate, overlap, and influence the types of literacy practices required in indigenous contexts. Data were collected through two workshops and formal and informal discussions with a sample of nine AHW trainers from four organizations.
The Role of Adult Literacy & Numeracy in Lifelong Learning and Socio-Economic Well-Being: ALNARC National Research Program, June 2001-June 2002. Feature
An Adult Literacy and Numeracy Australian Research Consortium (ALNARC) program comprised four projects designed to integrate new research with analysis of past practices and provision. Preliminary themes were the perception of a "policy void" in regard to literacy and numeracy skills; professional development's tie to workplace practice and understanding of and compliance with reporting mechanisms; and problems when literacy and numeracy are collapsed as one.