NCCRESt

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College Administration

• American College Personnel Association Strategic Initiative on Multiculturalism: A Report and Proposal
  Details the work of a task force charged with developing initiatives to integrate multicultural concerns into both higher education and a professional association. Outlines historical roots of the effort, lists goals, and proposes initiatives to enhance multiculturalism.
• Infusing Multicultural Education: A Process of Creating Organizational Change at the College Level
  A case study uses the concept of second-order organizational change to conceptualize the nature of change associated with infusing multicultural education within a large college of education. A four-year process is described, in which qualitative changes to the organization's culture occurred.
• Internal Mediation Services: Conflict Management in a Multicultural Higher Education Environment
  Discussion of intercultural conflicts among college and university faculty and staff looks at the role of internal mediation services, focusing on steps that should be followed by the mediator, mediator attributes contributing to successful resolution, and the importance of mediators and human resource professionals developing an awareness of intercultural differences that are often the root cause of conflict. (Author/MSE).
• Racial and Ethnic Diversity in Higher Education. ASHE Reader Series
  This anthology contains 52 papers on racial and ethnic diversity in higher education and is designed to reflect the collective ideas of those who teach in this area. Generally the manuscripts present ways of observing and experiencing racial and ethnic difference in American higher education institutions.